I have almost 40 years experience in office administration and customer relations, some thirty years of which have been spent with Welfare and Benefit Departments. I have a Diploma in Applied Social Sciences from the Open University.

In 2006 I was co-opted to join the St Helens and District Branch to give advice on Welfare and Benefit matters and assist with the administration. I have also attended the Welfare Course provided by Narpo H/Q Wakefield.