NARPO – The voice of retired police officers
NARPO – The voice of retired police officers

Police Pension

The Police Pension Scheme for Staffordshire Police is administered by XPS Administration
logo XPS Administration

Their contact telephone number is 03300 545505.
If phoning, you will be offered choices to direct your call:
*If you are calling regarding a bereavement. Press 1.

*If you are calling to make a change to your personal details, including your home address or bank account details. Press 2.

*If you are calling to request an estimate of the benefits payable to you or to receive an update on your retirement from the scheme. Press 3.

*If you are calling regarding changes to your pension due to Remedy. Press 4.

*If you are calling with regards to anything else. Press 9.

Contact by email:

Contact in writing:
XPS Administration
PO Box 485

When writing, please include your National Insurance Number and Date of Birth.

They should be notified of the death of a pensioner as soon as possible.

[Anyone needing to notify the death of a pension recipient may find this guide helpful – What to do after the death of a police pensioner ]

Members of the police pension scheme can access their pension account by registering with XPS website for self service through

To sign Up for Self-Service
You will need to have at hand the below details:

National Insurance Number
Date of birth
Email address
(you may need to call and register your email address to your account by phoning first)

You can see a summary of the benefits of signing up for Self Service access on the XPS webpage
Self Service non-member/thinking-of-joining?

Return to Staffordshire Member Area menu