The Police Pension Scheme for Staffordshire Police is administered by XPS Administration
Their contact telephone number is 03300 545505.
If phoning, you will be offered choices to direct your call:
*If you are calling regarding a bereavement. Press 1.
*If you are calling to make a change to your personal details, including your home address or bank account details. Press 2.
*If you are calling to request an estimate of the benefits payable to you or to receive an update on your retirement from the scheme. Press 3.
*If you are calling regarding changes to your pension due to Remedy. Press 4.
*If you are calling with regards to anything else. Press 9.
Contact by email: penmail@xpsgroup.com
Contact in writing:
XPS Administration
PO Box 485
Middlesbrough
TS1 9EE
When writing, please include your National Insurance Number and Date of Birth.
They should be notified of the death of a pensioner as soon as possible.
[Anyone needing to notify the death of a pension recipient may find this guide helpful – What to do after the death of a police pensioner ]
Members of the police pension scheme can access their pension account by registering with XPS website for self service through
www.myownpension.org.uk
To sign Up for Self-Service
You will need to have at hand the below details:
National Insurance Number
Date of birth
Email address
(you may need to call and register your email address to your account by phoning first)
You can see a summary of the benefits of signing up for Self Service access on the XPS webpage
Self Service non-member/thinking-of-joining?
