NARPO – The voice of retired police officers

Colleagues,

 

Following some concerns being raised in relation to the deleting of historic data on the XPS systems which is due to take effect from 31st January 2026, following discussion with Toby Clark  at XPS please see below an more in depth explanation of the changes for the information of XPS members and some reassurance as to the limited effect this is likely to have.

 

——————————————————————————————————————————————————————————————————–

From Toby Clark

 

The situation with the historical documents has been under review with the wording in the flyer intending to mitigate against a situation where they would not be available. However, the position with the new website is now clear with a solution that, we believe, should not cause members any issues. What will remain available is as follows:

 

From Monday, 2 February, members that are already registered for MSS will start to receive an email inviting them to visit the new MyPension site and reverify their account.  These will be sent in batches to ensure members have the correct level of support from XPS with any queries during the login and registration processes, whilst also protecting service levels.

 

Their usernames will be ported over to Aurora to facilitate the reverify process, although there are some members whose MSS usernames already exist in Aurora (as part of another pension arrangement).

 

These members cannot go through the reverify process and will need to be treated as a first-time registration. They will therefore be issued with a new temporary username and password. (They will receive these in separate emails on the same day.)